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M22072 - Emotional Intelligence – It Matters (Online)

  • 23 Sep 2022
  • 09:15 - 12:30
  • Online Webinar


Registration is closed
Registration Time: 09:00
Sessions Time: 09:15 - 12:30  including a 15-minute break
Speaker: Dr Natalie Kenely
Venue: Online Webinar
Participation Fees (The Institute is now accepting payments via Paypal)
MIA Members: €40.00
Non-MIA Members: €75.00
Retired Members: €20.00
Students: €30.00

*Group bookings for 3 or more participants available.


Emotional competencies are integral to becoming a trusted and able professional accountant – someone who can combine analytical rigour with emotional maturity
(Helen Brand, Chief Executive of ACCA). An emotionally intelligent person is able to recognise, understand, manage, and reason with emotions – critical abilities when it comes to interpersonal communication – both in one’s personal life and in the workplace. The development of emotional intelligence is an intentional, active, and engaging process, and as such may be considered a skill set that can be learned. We will see how in order to succeed in a fast-evolving digital age, professional accountants need a rounded set of skills that go beyond technical knowledge, and these skills include emotional intelligence (ACCA report, 2019).

objectives of this session

  • To provide an overview of emotional intelligence.
  • To explain how emotion affects relationships, work performance and professional development.
  • To describe how emotions spread from person to person in a team – emotional contagion.
  • To underscore the importance of emotion regulation for the maintenance of effective and healthy working relationships within the workplace.
  • To provide strategies for developing EI capabilities as individuals and as professionals in the workplace


This session will provide an overview of emotional intelligence and will explain how emotion affects relationships, work performance and professional development.

Target Audience

All accountants.

    Speaker's Profile

    Dr Natalie Kenely is a Senior Lecturer and former Head of Department within the Faculty for Social Wellbeing at the University of Malta. She participated as panel member on the discussion Expanding Expectations: Intelligence, Creativity, Digital Technologies & Emotional Intelligence during the MIA Biennial Conference in 2016, and as speaker at the MIA SME forum in February 2019.  She has delivered a number of CPE workshops to the MIA.
    Her expertise includes management, leadership, emotional intelligence, resilience and self-care.


    3 Hours Professional


    Terms and conditions  apply


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    Please note that all webinars are recorded by the MIA. Such recordings will be retained by the MIA for internal use

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